Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, tablet or mobile device when you visit. They allow a website to recognise a device, remember certain settings and support basic website functions. Cookies do not normally contain information that directly identifies you by name, although information associated with a cookie may sometimes be linked with other information we hold.

Springbok Casino may also use similar technologies, including pixels, tags, web storage, software development tools and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity or helping to protect accounts and transactions. For convenience, this policy uses the word cookies to refer to cookies and similar technologies unless a different explanation is needed.

Some cookies are set by us, while others may be set by service providers that support website functionality, security, analytics, advertising or other online services. The availability and operation of particular cookies may change as the website, technology providers or online services change.

• A cookie may be temporary and expire when you close your browser.
• A cookie may remain on your device for a longer period or until you delete it.
• Cookies may be linked to your browser, device or session rather than directly to your name.
• Different browsers and devices may store and manage cookies in different ways.
• Blocking some cookies may affect the availability or performance of parts of the website.

Why cookies may be used

Cookies may be used for several different purposes. Some are necessary for the website to operate, while others help us understand how visitors use the website or allow us and our service providers to provide more relevant content. We aim to use information collected through cookies for legitimate website, security, service and business purposes, subject to applicable requirements.

Strictly necessary cookies

Strictly necessary cookies may support core website functions. They can help maintain a secure session, remember the status of a page, process requests, route traffic, prevent misuse and provide access to areas that require authentication. These cookies are generally needed for the website to work as intended and may not be available for separate opt-out through a preference tool.

Preference and functionality cookies

Preference cookies may remember choices such as language, region, display settings or other options selected during a visit. Functionality cookies can help the website provide features that are more convenient and consistent. If you remove or block these cookies, you may need to repeat certain choices each time you visit.

Security and fraud prevention cookies

Security-related technologies may help identify suspicious activity, protect accounts, reduce automated abuse and support the integrity of gaming and payment-related processes. They may collect information about a device, browser, session or interaction with the website. These technologies are intended to support security and do not guarantee that every unauthorised activity can be prevented.

Analytics and performance cookies

Analytics cookies may provide information about how visitors use the website, such as which pages are viewed, how long a visit lasts, whether a page works correctly and where technical errors occur. This information may help improve website design, performance, navigation and content. Analytics information may be reported in an aggregated or otherwise limited form, depending on the service involved.

Advertising and measurement cookies

Where used and permitted, advertising or measurement technologies may help assess the effectiveness of campaigns, limit repeated advertisements or show content that is more relevant to a visitor's interests. These technologies may recognise a browser or device across different websites or services. Their use may depend on your consent, your settings and the requirements that apply in your location.

Information collected through cookies

The information collected through cookies can vary depending on the purpose of the technology and the service using it. It may include technical and usage information rather than information that directly identifies you. Examples can include the type of device, operating system, browser type, language settings, approximate location, referring website, pages visited, links selected, dates and times of visits, session information and interactions with website features.

If you log in, make an account, use account features or interact with a service, cookie information may be associated with other information handled under our Privacy Policy. We may use this combined information to maintain a session, support security, provide requested features, understand website use, comply with applicable obligations and manage our services.

Cookies may be set for different periods. Session cookies usually expire when a browsing session ends, while persistent cookies may remain until they expire or are deleted. The length of time can depend on the purpose of the cookie, the service provider and your browser settings. We do not state a single retention period for all cookies because different technologies may have different lifespans.

• Website operation and navigation.
• Account access and session management.
• Security, fraud prevention and abuse detection.
• Website performance, testing and error monitoring.
• Remembering preferences and improving user experience.
• Understanding traffic, content use and campaign performance.

Cookie information may be processed by Springbok Casino or by providers acting on our behalf. Some providers may operate systems in other countries or jurisdictions. Where this occurs, handling of information may be subject to the provider's own terms, privacy information and applicable legal safeguards.

Your cookie choices and browser controls

Depending on the website features available to you, you may be able to manage non-essential cookies through a cookie banner, preference centre or other settings tool. Your choices may apply to a particular browser or device, so you may need to set them again if you use another device, clear your browser data or access the website through a different browser.

You can also use your browser settings to accept, reject, restrict or delete cookies. Most browsers provide information about cookies in their help or privacy settings. Some devices also provide controls for limiting tracking or resetting advertising identifiers. The steps vary between browsers, operating systems and devices.

1. Open the privacy, security or settings menu in your browser.
2. Find the controls relating to cookies, site data or website permissions.
3. Choose whether to allow, block, delete or restrict cookies.
4. Review any separate controls for tracking, advertising or device identifiers.
5. Reload the website and check whether your selected settings have taken effect.

Disabling cookies does not necessarily remove information already collected, and it may not stop every form of data collection. It may also prevent you from using some website functions, require repeated sign-in or affect the way pages and features are displayed. Strictly necessary cookies may continue to operate where they are required for security, access or basic functionality.

If you have questions about a cookie preference tool or cannot use a website feature after changing your settings, review the information displayed by the website and the support information available through the relevant service. We do not guarantee that every browser setting will work in the same way or provide the same level of control.

Consent and withdrawal of consent

Where consent is required for a particular type of cookie, you may be offered a choice before that cookie is used. You can generally withdraw or change that choice through the available preference tool or your browser controls. Withdrawing consent does not affect processing that was lawful before consent was withdrawn, and it does not necessarily disable cookies that are required for the website to operate.

Third-party services, privacy and policy changes

Third-party services may place or read cookies when their tools are used on the website. These services may include providers supporting security, hosting, analytics, communications, payments, customer support, content delivery or advertising. A third party may collect information according to its own privacy policy and may offer separate controls for its technologies. We encourage you to review the relevant information provided by those third parties where you use their services.

This Cookies Policy does not describe every cookie that may be used at every time. The names, purposes, providers and expiry periods of cookies may change as website features are updated, new services are introduced or existing services are removed. We may also adjust cookie practices to reflect changes in technology, business operations or applicable requirements.

When material changes are made, we may update this page or provide information through the website. The date or version shown with the policy may help you identify when it was last reviewed. You should check this page periodically so that you understand the current approach to cookies and the choices available to you.

Questions about this policy

If you have a question about cookies, privacy or the use of personal information, please use the official contact or support channel made available on the Springbok Casino website. Do not include unnecessary sensitive information in a message. When making a privacy request, we may need to take reasonable steps to verify the request and protect account information.

This policy is general information about cookies and does not replace any applicable privacy notice, website terms, account conditions or responsible gambling information. If there is a difference between this policy and a specific notice displayed when you use a particular feature, the more specific notice may explain how that feature handles cookies or related technologies.

• Review this Cookies Policy from time to time.
• Check your browser and device privacy settings.
• Use the website's cookie preference tool where one is available.
• Read relevant third-party privacy information before enabling optional services.
• Contact the official Springbok Casino support channel if you need further information.